Privacy Policy

Your privacy, Our priority – Straightforward and Secure

Personal Data Information

The personal information we collect online is shared within our company exclusively for internal purposes only. When you create an account on our website, we gather both general and specific personal details, which may include :

  • Name
  • Email Address
  • Phone Number
  • Delivery Address

This Personal Data Information you provide is original, authentic, true, accurate, complete, not misleading, up-to-date, and belongs to you.

We are committed to safeguarding this Personal Data Information when using our services and ensuring its confidentiality is maintained.

To ensure the accuracy and relevance of your data, we reserve the right to request authentication or updates to your Personal Data Information from time to time. Similarly, you have the right to update your data periodically.

Usage of Personal Data Information

All Personal Data Information you provide to us will be used solely for the intended purposes and will be safeguarded by us. The information you share is strictly limited to processes related to :

  • Handling all types of requests, activities, or transactions you make through the website
  • Delivering or supporting services, including homepage functionality, searching tools, product recommendations, and various other features
  • Personalized options like Shopping Cart or Wishlist
  • You can make payments using your credit card. Rest assured, we do not store any of your card details on our servers. All credit card transactions are handled securely by a trusted and verified payment service provider
  • We will review and address your concerns, ensuring that your questions are directed to the right customer service representative who can effectively resolve the issues you're facing
  • Conducting surveillance or inquiries into transactions that appear suspicious. This includes taking appropriate follow-up actions based on the findings from these monitoring or investigative efforts
  • Under certain circumstances, we might be required to utilize or reveal your personal information for legal enforcement or to comply with relevant laws and regulations, especially in situations involving disputes or legal proceedings

Storage of Personal Data Information

We will keep your personal data information only for necessary to achieve the purpose for which it was collected or as required by relevant laws and regulations set forth by the authorities.

Protecting the privacy of your personal data is our top priority. We are committed to safeguarding your information from unauthorized access, use, or disclosure, and we will ensure it is not processed in ways that contravene legal requirements.

It is your responsibility to maintain the confidentiality of your account details, including your password, and ensure that the devices you use are secure at all times.

Deletion of Personal Data Information

To request the removal data of your account, you can email us at it@kafekit.com or contact us via WhatsApp at (+62) 819-9785-2460. Please include "Personal Data Deletion Request" in the subject and provide the following details :

  • Name
  • Email Address
  • The reason for wanting to delete your account and personal data

Once we receive the request along with the required information, we will approve the deletion. You will be notified once it is complete.

Please be aware of the following before making a deletion request :

  • Your account will be permanently removed, and you will no longer be able to use the same email address or phone number to create a new account
  • Ensure that no transactions are in progress, as the account with ongoing activities cannot be deleted or closed

Cookies

You have the option to disable, block, or deactivate cookies, but keep in mind that doing so might impact how our website perform.

You can customize the settings in your web browser to turn it off, block, or erase browsing history and cache. These settings are typically located in :

  • History
  • Settings - Privacy and Security

For additional details, you can also refer to your browser's help section.

Laws and Regulations

KAFEKIT adheres to all relevant laws and government policies in Indonesia, which include those concerning electronic information and transactions, the management of electronic systems, and the safeguarding of users' personal data. This also covers any regulations and amendments that establish and ensure the protection of sensitive data and information belonging to users.

Limitation of Liability

You bear the responsibility for ensuring the safety and preventing breaches of your Personal Data Information and/or account. This includes taking appropriate security measures, restricting access, creating robust passwords, and securing your passwords.

We disclaim responsibility for any exchange or sharing of Personal Data Information you engage in, including between users. This extends to any mistakes you make that result in the exposure of your personal data.

Our responsibility lies in securing the system and safeguarding confidentiality of Personal Data Information. If there is a failure in protecting your personal data, we will notify via the registered email and report the issue to relevant authorities, as per this Privacy Policy.

We do not take responsibility for the accuracy, authenticity, or completeness of any Personal Data Information you provided.

We are not liable for data breaches arising due to Force Majeure events, which include but are not limited to natural disasters, industrial actions, wars, system failures, or government-imposed restrictions. In the event of such a Force Majeure situation, we will notify you within 14 working days and will strive to fulfill our obligations to the best, as outlined in this Privacy Policy.

Update to the Privacy Policy

Occasionally, we may revise our Privacy Policy by modifying or adding new terms on this page. Any updates to the policy will be communicated through our website at https://kafekit.com. We recommend that you review this Privacy Policy thoroughly and visit the page periodically to stay updated on any modifications.

Contact Us

If you have any questions, comments, claims, or complaints regarding this privacy policy, or if you are dissatisfied with how we handle your complaints or grievances, please contact us at shop@kafekit.com.